Payroll Administrator

The Company

Based in Huntingdon, Cambridgeshire, and established in 1993, Education Personnel Management (EPM) is a specialist provider of HR and Payroll services. Employing almost 170 people, EPM is regarded as the most experienced and knowledgeable provider of these services, with c.1,300 education sector customers. EPM’s culture is unique and is based upon its motivated and passionate staff, and as a result, they ensure they put their people first and allow them to flourish and grow.

EPM’s performance in the market has been, and continues to be, exceptional, resulting in significant growth year after year. The Company’s plan for the future is to continue this growth, increasing our geographical reach and consider expanding the services offered.

Purpose of the Job

To ensure outstanding customer service across the organisation by delivering, and supporting colleagues to deliver, expert payroll advice and guidance in a timely and effective manner.  You will be constantly striving to improve the efficiency and professionalism of working practices to meet the company’s objectives of ‘clarity and consistency’ and working ‘smarter not harder’ to facilitate an increase in customer base whilst maintaining and improving customer service.

You will be supporting the payroll section in attaining its aims and objectives, by providing an effective service within the company working as part of a team, and managing a portfolio of schools.  This will be in accordance with HMRC, pension scheme regulations and employment terms and conditions. The working environment is fast-paced and the ability to work well and remain positive under pressure is essential.

Main Responsibilities/Duties of the Job

Customer Responsibilities

  1. Manage a portfolio of schools on all aspects of payroll (start-finish), consisting of multiple monthly pay dates and differing terms and conditions across employers.
  2. Accurately input payroll data, balance reports and dispatch payrolls to schools, meeting required audit checks.
  3. Process various statutory forms for example: P45s, Starter Declarations, Student Loans, P60, and P11d’s. Comply with the requirements for Auto Enrolment and Real Time Information.
    Liaise proactively with HR colleagues to ensure that all contractual changes are administered effectively in time for payroll deadlines.
  4. Manually calculate salary changes where necessary, including back pay, overpayments, leavers, annual leave and other ad hoc manual payments.
  5. Apply statutory provisions including, PAYE, National Insurance, Statutory Sick Pay, Statutory Maternity Pay, Statutory Adoption Pay, Student loans and Attachment to Earnings Orders.
  6. Process data, edit, revise and print letters, tables, reports and other materials as appropriate.
  7. Complete monthly and annual Local Government and Teachers’ Pension returns in accordance with statutory deadlines.
  8. Answer queries from allocated schools and assist with other team members’ queries; create and uphold sound customer relationships at all times.
  9. Respond to enquiries from third parties on payroll related issues, including correspondence with statutory bodies such as HMRC, Local Government Pension Scheme, Teachers’ Pensions and Third Party providers.

Internal Team Responsibilities

  1. Assist team members in achieving a balanced payroll each month.
  2. Assist in distributing outgoing payroll department post and prepare incoming post for filing into the relevant school’s folder. Ensure that all documents are scanned and filed accordingly.  Establish, maintain, process and update files, records, certificates and/or other documents.
  3. Assist in the BACS requirements for each month, noting specific school and LA requirements.
  4. Contribute to the sharing of good practice and knowledge amongst colleagues and train new staff as required.
  5. Train and support new payroll colleagues.

Internal Broader Responsibilities

  1. Proactively encourage customers to utilise the most effective methods of data transfer and communication.
  2. Contribute to the development of company and payroll processes in line with agreed objectives.
  3. Be compliant with EPM staff policies and procedures.
  4. Provide support for other colleagues when necessary.
  5. Proactively participate in the EPM Continuous Professional Development process.
  6. Maintain confidentiality at all times.
  7. Perform miscellaneous job-related duties as assigned.

Person Specification

Five 9 - 4 GCSEs including Maths and English, or equivalentA qualification in a relevant subject, e.g. degree or NVQ
Ability to establish good working relationships and gain credibility with a range of clientsGood (or predicted good) grades in two A level subjects, or equivalent
Ability to prioritise and work well under pressure to meet strict deadlinesAbility to establish good working relationships and gain credibility with a range of clients Previous experience working within a payroll/finance environment
Ability to contribute to a strong team working culture, motivating and supporting fellow team membersHigh level of numeracy and ability to deal accurately with manual calculations of a complex matter
Good ICT skills including use of Microsoft OfficeGood working knowledge of current HMRC rules on tax and National Insurance
Ability to demonstrate careful attention to detail and accuracyExperience of working in a customer focused environment
Ability to use initiative and work effectively to achieve individual and team goalsExperience of using a database