Payroll Administrator

The Company

Based in Huntingdon, Cambridgeshire, EPM is an award-winning and accredited education services business with 25 years of expertise. We are a technology-enabled business, but people are at the heart of what we do. We believe in developing long-lasting relationships with our customers and employees, with our relationships lasting, on average, 11 years.

We are 100% dedicated to education and our expert team of nearly 200 highly qualified employees support more than 1,600 schools nationwide. Our culture is unique and is based upon our motivated and passionate team.

As a result, we encourage our employees to flourish and unleash their talent by building their confidence and providing them with the opportunities and support to empower them and realise their full potential. This is just one of the many reasons we were awarded ‘Employer of the Year’ at the Hunts Post Business Awards 2018. EPM’s performance in the market has been and continues to be, exceptional, resulting in significant growth year after year.

Our success can be attributed to our proactive, forward-thinking approach and passionate team. Our plan for the future is to continue this growth, increase our geographical reach and consider expanding the services offered.

Purpose of the Job

To ensure outstanding customer service across the organisation by delivering, and supporting colleagues to deliver, expert payroll advice and guidance in a timely and effective manner.

You will be constantly striving to improve the efficiency and professionalism of working practices to meet the company’s objectives of ‘clarity and consistency’ and working ‘smarter not harder’ to facilitate an increase in customer base whilst maintaining and improving customer service.

You will be supporting the payroll section in attaining its aims and objectives, by providing an effective service within the company working as part of a team, and managing a portfolio of schools.

This will be in accordance with HMRC, pension scheme regulations and employment terms and conditions. The working environment is fast-paced and the ability to work well and remain positive under pressure is essential.

Main Responsibilities/Duties of the Job

Company Responsibilities

  1. Manage a portfolio of schools on all aspects of payroll (start-finish), consisting of multiple monthly pay dates and differing terms and conditions across employers
  2. Accurately input payroll data, balance reports and dispatch payrolls to schools, meeting required audit checks
  3. Process various statutory forms for example: P45s, Starter Declarations, Student Loans, P60, and P11d’s. Comply with the requirements for Auto Enrolment and Real Time Information
  4. Liaise proactively with HR colleagues to ensure that all contractual changes are administered effectively in time for payroll deadlines
  5. Manually calculate salary changes where necessary, including back pay, overpayments, leavers, annual leave and other ad hoc manual payments
  6. Apply statutory provisions including, PAYE, National Insurance, Statutory Sick Pay, Statutory Maternity Pay, Statutory Adoption Pay, Student loans and Attachment to Earnings Orders
  7. Process data, edit, revise and print letters, tables, reports and other materials as appropriate
  8. Complete monthly and annual Local Government and Teachers’ Pension returns in accordance with statutory deadlines
  9. Answer queries from allocated schools and assist with other team members’ queries, create and uphold sound customer relationships at all times
  10. Respond to enquiries from third parties on payroll related issues, including correspondence with statutory bodies such as HMRC, Local Government Pension Scheme, Teachers’ Pensions and Third Party providers

Internal Team and Broader Responsibilities

  1. Contribute to the sharing of good practice and knowledge amongst colleagues, as required
  2. Assist team members in achieving a balanced payroll each month
  3. Assist in distributing outgoing payroll department post and prepare incoming post for filing into the relevant school’s folder. Ensure that all documents are scanned and filed accordingly. Establish, maintain, process and update files, records, certificates and/or other documents
  4. Assist in the BACS requirements for each month, noting specific school and LA requirements
  5. Attend and participate in regular team meetings as appropriate and training to keep up-to-date with current legislation, policies and procedures and other relevant guidance
  6. Be compliant with EPM employee policies and procedures
  7. Provide support for other colleagues when necessary
  8. Proactively participate in the EPM Appraisal process
  9. Maintain high levels of confidentiality and integrity at all times
  10. Perform miscellaneous job-related duties as assigned
Five 9 - 5 GCSEs including Maths and English, or equivalentA qualification in a relevant subject, e.g. degree or NVQ
Ability to establish good working relationships and gain credibility with a range of customersGood (or predicted good) grades in two A level subjects, or equivalent
Ability to prioritise and work well under pressure to meet strict deadlinesPrevious experience working within a payroll/ finance environment
Ability to contribute to a strong team working culture, motivating and supporting fellow team membersHigh level of numeracy and ability to deal accurately with manual calculations of a complex matter
Good ICT skills including use of Microsoft OfficeGood working knowledge of current HMRC rules on tax and National Insurance
Ability to demonstrate careful attention to detail and accuracyExperience of working in a customer focused environment
Ability to use initiative and work effectively to achieve individual and team goalsExperience of using a database