Value Added

With school budgets getting increasingly tighter, the need for cost-effective solutions with minimal input and maximum output is more important than ever. Our service specifications incorporate advanced functionality as standard, and our pricing policy is transparent.

Our dedicated team of experts are passionate about your success and work tirelessly as an extension of your internal team, and our excellent retention rate is an indication of the value we add to schools.

Training and support

We understand that a change of systems can be daunting, which is why we support you and your employees to become familiar with our portal and website by providing you with:

  • Our comprehensive step-by-step guide
  • Our on-boarding webinar
  • Group training at your chosen venue, if required
  • Further Skype training, if required
  • Unlimited support from your dedicated EPM team

Close working relationships

We will provide you with dedicated named contacts so that you benefit from:

  • Direct dial numbers and named emails for your personal contact and wider team
  • A dedicated account manager who oversees your service and ensures we understand your future requirements
  • An EPM team who fully understand your specific terms and conditions and day-to-day working practices
  • An approach that is always consistent
  • A relationship that exudes trust and confidence

Automation to minimise errors

We understand the importance of getting the right outcome for your school first time, every time. Our advanced technology will provide you with:

  • Automated continuous service increments (e.g. five/ ten years) based on the continuous service dates you provide during the on-boarding process
  • Pension bandings that are automatically assessed in-line with your school’s policy, e.g. each April
  • Automated alerts on the portal homepage to let you know of any upcoming contract changes for the term, such as temporary appointments, temporary hours and temporary allowances that are due to end

Want to find out more?